THE MANAGEMENT TEAM
Vice President and General Manager
With 30 years of experience, David Miller serves as LinkEx’s vice president and general manager. He has an extensive background in the transportation/logistics industry having worked in leadership roles for several nationally recognized companies. Prior to his stint in third-party logistics, he was a regional sales manager for Saia. David strives to build long-lasting relationships with customers by fostering a more personal feel to “doing business”.
Director of Customer Service and Operations – Dallas
As LinkEx’s Director of Customer Service and Operations, A.D. manages all facets of the Dallas enterprise. Starting as an intern with a national third-party logistics provider, he has worked in the industry for more than a decade. As such, he brings a wealth of knowledge and experience to the team. A.D. joined LinkEx in 2016 as the company’s Director of Customer Relations before being promoted to his current role. He has held positions in operations, pricing, carrier procurement, business intelligence and served as a TMS super user.
Director of Customer Service and Operations – Atlanta
Karen Thompson has lead LinkEx’s Atlanta team since 2017. With more than 25 years in the business, she has experience in operations, sales, and recruitment for both asset and non-asset logistic providers offering customers van, flatbed, hazmat, intermodal transportation and more. She joined the Saia TL Plus brokerage team in 2014 as a customer service representative. She is proud to lead an exceptional team of employees who work daily to deliver excellent customer service.
Director of Logistics
As director of logistics, Joelle Haynes, along with her team, manages the outsourced logistics division of LinkEx with regard to staffing, process improvement, and technology. Prior to her role with the company, Joelle held strategic sales, operations and project management roles for others in the logistics industry. She possesses a bachelor’s degree in organizational management from Covenant College in Lookout Mountain, Tennessee.
Director of International Operations
Kristin Hackett has worked in the transportation and logistics arena for more than two decades having started her career in the exportation of air freight. Since that time, her expertise has grown to encompass imports and ocean cargo. She has handled many different types of shipments including general freight, hazardous materials, and project and oversized cargo. Kristin is a qualified individual, or QI, and possesses both a NVOCC license and hazmat certification.